PRIVACY POLICY
1. INTRODUCTION
WCP places great importance on protecting your personal data and privacy. This document constitutes the Privacy Policy (hereafter : the “Policy”).
The Policy defines the bases on which we process your personal data. It informs you about the personal data we collect, the purposes of its processing, its retention period, the conditions under which it may be shared, the security measures implemented to protect it, as well as your rights and how to exercise them.
This Policy applies wherever we act as a data controller for personal or non-personal data of our clients, business partners, candidates, or visitors to our website(s).
By browsing this website and contacting us, you agree to the processing of your data in accordance with the provisions of this Policy.
2. WHO ARE WE ?
This website is owned and operated by WCP (WATCH CONNAISSEUR PROJECT) SA, whose registered office is at Allée du Quartz 3, 2300 La Chaux-de-Fonds (hereafter : “WCP”, “we”, “our”).
WCP is a Swiss public limited company (Ltd.), registered in the commercial register under the number IDS-487.355.074. The group includes several brands and companies, leaders in their respective fields of expertise. Our entities are listed on our website.
3. DEFINITIONS
3.1. Personal Data
“Personal Data” includes all information concerning an identified (ex. First name) or identifiable (ex. Pseudonym) natural person. We collect the personal data necessary for the proper functioning of our services.
Data relating to a legal entity is not considered personal data.
3.2. Data Processing
By “Data Processing”, we mean any operation related to your personal data, regardless of the means and processes used. This may include, among other things, data collection, storage in a database, retention, use, etc.
4. WHAT DATA DO WE COLLECT ?
The type of data we may collect include, but are not limited to:
4.1. Data provided directly by you
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Your contact information (ex. Name, first name, postal address, email address, phone number, etc.)
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Your purchase and transaction information
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Your payment information
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Any other information you voluntarily provide (ex. Via a contact form)
4.2. Data collected automatically
When you use our website or services, we may collect certain technical information, such as:
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Your IP address
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The duration of your visit
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The pages viewed
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The type of device and browser used
4.3. Data from third-party sources
In some cases, we may receive information about you from our partners, such as :
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Payments services (ex. Transaction confirmation)
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Social networks
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Cookies
5. WHY DO WE PROCESS YOUR DATA ?
Your personal data is collected and processed for several purposes, including but not limited to:
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Contract execution : Processing your data is necessary for the conclusion of a contract (ex. To complete a purchase). If you order a product, we must be able to process your order (ex. Name, delivery address, etc.).
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Service management and improvement : We analyse the use of our websites and online services to manage and improve our services. Your data allows us to optimize our website and enhance the user experience for smoother and more tailored navigation. This is based on our legitimate interest in securing and improving the content of our websites.
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Marketing : Your data is used for marketing and communication purposes, including sending newsletters, special offers, and targeted advertising campaigns to provide relevant and personalized content.
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Customer service : Your data helps us provide effective customer service, enabling us to respond promptly to your inquiries, process your complaints, and enhance our relationships with you. Your data also allows us to personalize the interaction between you and WCP.
6. HOW LONG DO WE KEEP YOUR DATA ?
We retain your data for as long as necessary to achieve the purposes for which it was collected (section 5) or until you withdraw your consent (section 9).
Certain data may be retained for longer if we are legally required or authorised to do so.
7. WITH WHOM DO WE SHARE YOUR DATA ?
Your personal data is never sold to third parties. However, it may be shared in specific situation in compliance with the law.
Your data may be shared with various WCP entities when necessary to achieve the objectives outlined in this Policy (section 5).
We may also transfer some of your personal data to subcontractors and partners, particularly to obtain or maintain insurance coverage, manage risks, outsource certain administrative or financial tasks, and fulfil our legal obligations and mandates towards you.
Additionally, we may be required to disclose certain information do judicial or administrative authorities when legally mandated (ex. Upon official request).
8. HOW DO WE PROTECT YOUR DATA ?
We implement appropriate and rigorous technical and organizational measures to prevent unauthorised access, loss, inappropriate use, alteration, or disclosure of your information. We have also implemented measures to ensure the confidentiality of your data at both the process and technical system levels. These measures are regularly updated to meet current technical standards.
Some information may remain in our backup systems, which are regularly conducted as a preventive measure. However, these backups are stored in an external, inaccessible, and disconnected environment.
Where required, we sign non-disclosure agreements for data with a particularly high level of confidentiality. In such cases, the bilaterally defined conditions prevail over this Policy.
9. WHAT ARE YOUR RIGHTS ?
You have the following rights at any time, within the limits provided by law:
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Right of access: You may request information from WCP about the personal data collected, processed and stored about you. You have the right to obtain a copy of your data.
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Right to rectification: If your data is incorrect or incomplete, you may requests its correction or update.
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Right to erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or processed, subject to legal retention obligations or our legitimate interests.
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Right to restrict processing : You may request to limit certain processing of your information through the right to object and restriction, including opposing the processing of your personal data for direct marketing purposes.
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Right to withdraw consent: You may withdraw your consent for us to process your personal data at any time.
If you believe that our processing of your personal data violates applicable legislation, you may file a complaint with the Federal Data Protection and Information Commissioner.
For any request regarding your right and/or their exercise, you may contact us as indicated in Section 10.
10. HOW TO CONTACT US ?
You can contact us as follows:
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Postal address : WCP SA, Allée du Quartz 3, 2300 La Chaux-de-Fonds, Switzerland
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Email : info@wcp.swiss
11. GOVERNING LAW AND JURISDICTION
Swiss law applies. This Policy aligns with and is inspired by the European General Data protection Regulation (GDPR) in force within the European Union. The definitions, principles, and rights of individuals mentioned in this Policy are indicative only; only the applicable legal and regulatory texts are binding.
The place of jurisdiction is Neuchâtel, Switzerland, subject to appeal to the Swiss Federal Court.
12. AMENDMENT OF THE POLICY
We reserve the right to modify this Policy to reflect potential legislative or technical changes. Any updates will be published on our website and, if necessary, communicated directly to affected users.
This document was last updated on March 7, 2025.